Q: Where are your products made? A: Our products are sourced from various manufacturers from around the world, including USA and Europe. We strive to ensure that all our products are of high quality and meet our customers' expectations.

Q: How do I know which size of bag or backpack to order? A: We provide detailed measurements for each product on our website. Please refer to these measurements to ensure that you order the correct size.

Q: Do you offer free shipping? A: We offer free shipping for all orders within Israel for orders from 400 NIS. For international orders, shipping fees apply.

Q: What is your return policy? A: If you are not satisfied with your purchase, you may return it within 14 days of receiving the item for a full refund. The item must be unused and in its original condition.

Q: How do I make a payment? A: We accept various payment methods, including credit cards and PayPal. You can select your preferred payment method at checkout.

Q: Do you offer any discounts or promotions? A: Yes, we occasionally offer discounts and promotions to our customers. Please sign up for our newsletter to receive updates on our latest deals and offers.

Q: How long does it take to receive my order? A: We aim to process and ship all orders within 2-3 business days. Delivery times may vary depending on your location.

Q: How can I contact your customer service? A: You can contact our customer service team via email or phone. Our contact information is available on our website.